Reference

What You Agree To When You Use filla88

These terms set out the rules that apply to every filla88 account — how we handle your access, your wallet activity through DANA, OVO, or GoPay, and what we expect from you in return.

Applies to all account typesCovers DANA, OVO, GoPay wallet useSubject to local law and eligible regionsUpdated terms take effect on notice

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POLICY HANDLING STANDARDS

How We Apply These Terms Fairly

These terms are not just a formality. They define how we protect your account, handle your data, process wallet transactions, and resolve disputes. We apply them consistently across every account — from a first deposit through DANA to a high-volume session settled via GoPay. Players in Palembang and across Indonesia should know exactly what the rules are before they interact with the platform.

Account Data Handling We collect only the data needed to verify your identity and process your wallet transactions. Data is stored securely and not shared with unrelated third parties outside of legally required disclosures.

Cookie and Session Policy We use session cookies to keep your account active across pages and analytics cookies to improve platform performance. You can manage cookie preferences through your browser settings at any time.

Requesting Account Changes To update registered details — including your linked DANA, OVO, or GoPay wallet — submit a request through account settings or live chat. Wallet changes require re-verification for security.

Retention and Dispute Rights We retain transaction records for as long as required by applicable regulation. If you dispute a charge or a wallet withdrawal outcome, contact support within the window stated in your account notice.

How These Terms Govern Your Account

filla88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on filla88 and using any feature — whether that is placing a wager, requesting a withdrawal to your OVO wallet, or contacting support — you accept these terms in full. We reserve the right to update them at any time; we will

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notify you through your registered account or the email address you provided. Continued use after a notice constitutes acceptance of the revised terms. Certain features, including wallet-linked withdrawals through DANA and GoPay, are available only where local law permits. You are responsible for checking whether accessing
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the platform is lawful in your location. filla88 does not represent that access is legally permitted in every jurisdiction. Your account is personal and non-transferable; sharing login credentials or allowing a third party to operate your account is a breach of these terms and may result
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in suspension. All balances shown in your account wallet reflect actual transaction records — if you believe a figure is incorrect, raise it with support before initiating a withdrawal.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about how they have been applied to your account — including a payment dispute involving your DANA, OVO, or GoPay wallet — our support team handles those queries directly. Contact us through the channels below and keep your account reference ready to speed up the process.

Team online

Live Chat

Open the chat widget from any page. Describe your terms query and share your account ID. Our team reviews account and wallet-related concerns as they come in.

Email Support

Send a detailed message to our support address. Include the relevant section of the terms you are querying and your registered wallet type — DANA, OVO, or GoPay.

Account Help Centre

Log in and head to the Help section in your account dashboard. You can submit a formal terms dispute from there, and we will respond to your registered contact.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and what happens when terms change. If yours is not here, reach out via live chat and we will point you to the right section.

Yes. Every wallet transaction — whether you deposit via OVO or withdraw to GoPay — is governed by these terms. Wallet-specific conditions may also apply and are shown during the transaction flow.

We notify you through your registered email or account dashboard. Continuing to use the platform after that notice means you accept the updated terms. We aim to give reasonable notice before changes take effect.

No. Your account is strictly personal and non-transferable. Sharing access or allowing someone else to manage your account is a breach of these terms and may result in suspension without prior warning.

Submit your dispute via the Help section in your account dashboard or through live chat. Include your account reference, the relevant term, and the transaction or event you are disputing so we can review it accurately.

Access and eligibility depend on local law in your region. Certain features may not be available everywhere. We do not represent that the platform is lawful to access in every part of Indonesia or beyond.

We retain records for as long as applicable regulations require. If you want to know what data we hold or request a correction, contact support with your account ID and we will respond within the stated timeframe.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use filla88

How We Apply These Terms Fairly

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 What happens if filla88 updates its terms and conditions?

03 Can I share my filla88 account with another person?

04 How do I raise a formal dispute about how a term has been applied to my account?

05 Are these terms different for users in certain regions of Indonesia?

06 How long does filla88 keep my transaction and account records?

Terms & Conditions

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