Reference

How filla88 Handles Your Personal Data

Your account information and wallet details — including any linked DANA, OVO or GoPay credentials — are handled with clear rules about what we collect, why we keep it, and who can see it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and session transparencyContact path for data requests
filla88 How filla88 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures at the account and connection level to reduce the risk of unauthorised access to your data. Sessions are encrypted in transit using SSL, and account logins are protected by OTP verification sent to your registered contact. Cookie use on filla88 covers session management, preferences and analytics; you can manage non-essential cookies through the cookie settings panel available on the site.

SSL Encryption

All data exchanged between your device and our servers travels over an encrypted SSL connection. This covers login, wallet linking and any account update you submit.

OTP Account Access

Every new login session triggers an OTP check sent to your registered number or email. This step limits access to your account data even if your password is compromised.

Cookie Controls

We use session cookies that expire when you close the browser, plus preference cookies that remember your wallet and language settings across visits. Non-essential cookies can be declined.

Data Retention Limits

We keep your account data only as long as required for legal or reconciliation purposes. When you request deletion, we remove records not subject to a mandatory retention obligation.

PRIVACY CONTACT PATHS

Reach Us About Any Privacy Question

If you have a question about your data, want to update stored details, or need to raise a concern about how your information is handled, our account support team is the right place to start. We aim to respond to data-related requests within a reasonable window. For anything involving your linked DANA, OVO or GoPay wallet records specifically, have your account reference ready when you write in.

Live Chat Open the chat widget inside your account dashboard to reach the support team directly. For data or privacy questions, mention your account ID at the start.
Email Support Send your data access or deletion request by email. Include the e-wallet type — DANA, OVO or GoPay — linked to your account so we can locate the right records.
Account Settings Some personal details — display name, contact address, notification preferences — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data at filla88

Below are questions we hear most often around account data, wallet privacy and your rights as someone whose information we hold. If something here does not answer your situation, reach out via live chat or email with your account reference ready.

We store your registration details, transaction references for DANA, OVO or GoPay payments, session logs and bet history. We do not store your wallet PIN, card numbers or full payment credentials.

Yes. Send a data access request to our support email with your account ID. We will compile and return the records we hold, subject to any mandatory retention obligations under applicable law.

Contact support via live chat or email and request account deletion. We remove data that is not subject to a legal retention requirement. Transaction records tied to GoPay or OVO payments may be retained for reconciliation.

We share data only with service partners — such as payment processors handling your DANA or OVO transfer — limited strictly to what they need. We do not sell your data to advertisers or unrelated third parties.

Most contact details can be changed inside account settings. For wallet-linked fields — such as a registered DANA or GoPay number — contact support to verify the change and protect your account.

Access depends on local law and eligible regions. If services become unavailable, data retention and deletion follow the applicable legal obligations. You may contact support to request deletion of non-mandatory records at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.